Privacy Policy

 

This Privacy Policy governs the manner in which CTI Energy Services, LLC (CTI) collects, uses, maintains and discloses information collected from users (each, a "User") of the http://ctienergyservices.com website ("Site").

Personal identification information

CTI will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.  CTI may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously.

 

Non-personal identification information

CTI may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 

Web browser cookies

CTI’s Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

CTI’s Site may use the following following programs that utilize cookies:

-       Google Analytics, see how Google Analytics collects and processes data here www.google.com/policies/privacy/partners/

-       Google Analytics Advertising Features

o   Remarketing with Google Analytics

o   Google Display Network Impression Reporting

o   Google Analytics Demographics and Interest Reporting

o   Integrated services that require Google Analytics to collect data via advertising cookies and anonymous identifiers

-       The Facebook pixel for remarketing

 

You can opt-out of these features using the instructions found here https://tools.google.com/dlpage/gaoptout/

How CTI Uses collected information

CTI may collect and use Users personal information for the following purposes:

 - To run and operate our Site

CTI may need your information to display content on the Site correctly.

 - To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

 - To personalize user experience

CTI may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

 - To improve our Site

CTI may use feedback you provide to improve our products and services.

 - To run a promotion, contest, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

 - To send periodic emails

CTI may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

 

How CTI protects your information

CTI adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 

Sharing your personal information

CTI does not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

 

Electronic newsletters

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. CTI does not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

 

Changes to this privacy policy

CTI has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

 

This document was last updated on November 20, 2015